If you're or someone you know is having trouble receiving Patra email on your Android-based phone, follow these instructions to get it back up and running again.
Step 1: Reboot the device
Reboot the device by holding down the power button for 5 seconds, or until the screen goes dark
Turn on the device by holding the power button for another 5 seconds
Try using the app
If the issue persists, move to step 2
Step 2: Check for updates
Check for app updates by navigating to the Play Store and searching for the app
If the app has an available update, tap the "Update" button in the upper right corner
Once updated, try using the app again
If the issue persists, move to step 3
Step 3: Clear cache and data
Clear the cache and data by navigating to Settings > (Apps or Manage Applications)
Tap on the app in which the issue is occuring
Tap 'Clear Cache' and 'Clear Data'
Try using the app
Let me know if any are successful or you require further assistance